Small item orders (under 2 kg) are typically delivered by Royal Mail Tracked Service.

Jura coffee machine orders and other bigger items are normally delivered by DPD or UPS on a next business day service unless the customer is collecting from Caffé-Select or Caffé-Select have arranged to deliver in person. DPD offer a flexible service allowing you to reschedule your delivery or instruct them to deliver it to a safe place or their access point for you to collect.

We aim to dispatch all orders the same day if placed before 11am Monday - Friday. If we are unable to do so, your order will be dispatched the next working day. Orders placed over the weekend will be despatched on Monday with the obvious exception of Bank Holidays.

We normally dispatch using a next working day delivery service, but we can not guarantee this, as delays happen and it all depends on reliability of the couriers. 

Please note that due to instances of fraud taking place, you would have to confirm receipt of any deliveries over £100 in value. Therefore we would politely ask that once you receive a tracking number you should monitor it online and notify us promptly of any issues.

Although we try to ensure that our online stock accurately reflects our actual physical stock, mistakes can happen and so we cannot guarantee that any time you order a product it is available. So, if you are not sure, please use the Contact Us form and we will gladly let you know the current stock.